Welcome to Famedly Support
Featured portals
Famedly Support
Welcome to the Famedly customer support portal. Here you can share your questions and suggestions with us.
Suggested forms
If there is an issue with a hetzner host, this incident form should be used
Do you need help with installation, configuration or problem solving? Select this option to request technical support.
Tell us the problems you're experiencing.
Do you want to speak to a Famedly representative? Please request a callback here.
{"xsrfToken":"2dcdef28376954a3d398e6819c72096107293bea_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/56723357-36ac-46b1-a365-8e0421293770/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MDZmMTcyZC0zODA2LTQ0MDgtYmY0Yy0zNGU4YzMzMDExMTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU2NzIzMzU3LTM2YWMtNDZiMS1hMzY1LThlMDQyMTI5Mzc3MCI6WyJyZWFkIl19LCJleHAiOjE3NDM1NTU5NDgsIm5iZiI6MTc0MzU1NTM0OH0.xqrl_KS77yELEgnUc74jc_jYQW1_fEiDEhkIj-oa7CU&client=906f172d-3806-4408-bf4c-34e8c3301114&mode=fit","logoId":"56723357-36ac-46b1-a365-8e0421293770","isLogoAvailable":true,"helpCenterTitle":"Welcome to Famedly Support","sharedPortalName":"Famedly Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen zum Famedly Support","sharedPortalName":"Famedly Support","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to Famedly Support","sharedPortalName":"Famedly Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1e1b4b","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=famedly","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"2dcdef28376954a3d398e6819c72096107293bea_lout","baseUrl":"https://famedly.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://famedly.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"906f172d-3806-4408-bf4c-34e8c3301114","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"3309314301f6470cb72bea2f84e955c5","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}